The Steps to Your Fiber Installation.

Thank you for choosing Night Owl Fiber for your internet service. Below is an overview of the installation process for properties receiving Night Owl Fiber for the first time:
 

• Initial Drop Installation: The installation process typically takes approximately two weeks. Our team will first install a fiber drop to your property and mount a Network Interface Device (NID) on the exterior. Your presence is not required for this step. The fiber drop will be placed on the ground and can be mowed over or gently moved aside. Please avoid bending the fiber excessively to prevent damage. The technician will endeavor to install the Network Interface Device (NID) in close proximity to the entry point of other utilities on your property.

• Interior Installation: Once the exterior setup is complete, a technician will install the fiber internet connection inside your property. This install will normally be scheduled with you before the drop installation. Your presence is required for this step, as the technician will need access to the interior. Upon completion, you will officially be a Night Owl Fiber customer.

• Drop Burial: Approximately 30-45 days after the interior installation (weather permitting), a member of our construction crew will return to bury the ground drop. You do not need to be present for this step. Utility locates will be called in prior to the burial, and within a few days, a crew member will plow the drop underground. If the ground is frozen, the fiber drop may remain on the surface until spring. This will not damage the fiber or impact your fiber internet service in any way.
   

NID (Network Interface Device)
This is what will be placed on the outside
of your home or business

Drop Plow